So with these new ISP privacy rules, I wonder where that leaves people like me who telecommute and deal with confidential stuff (eBolters)

by Frantoll, Thursday, March 30, 2017, 21:00 (237 days ago)

I haven't seen this written about or discussed anywhere, but there's a class of worker like me who primarily works from home. I'm connected to work via Outlook and Skype, but I connect through my household ISP (Charter cable, in my case). (I make a home office deduction for my ISP and office phone charges.)

My company has various clients, and we have NDAs, master agreements, etc. It's not like we're discussing nuclear technology or that our client will trust us with anything truly truly confidential, but still, there's always the possibility if something were intercepted it could cause issues.

Like if I sent an email with a client document as an attachment to someone else in our company, before I had no reason to worry but now if CHARTER wanted to, it sounds like they could legally just open up information I send and sell it to others?

I know it was always possible before for the ISP to intercept something like that and look at it, but it would have been a crime. Now, has it become part of a valid business model?

Is this going to fuck over people like me who work from home? I am NOT driving 4 hours each day for this already miserable job--the work at home part is one of the only redeeming aspects of it at this point. And I sure as hell am not moving up to fucking Simi Valley or thereabouts.

...and if emails/attachments aren't part of this, it's still potentially an issue

by Frantoll, Thursday, March 30, 2017, 21:27 (237 days ago) @ Frantoll

because i send a lot of info that would fall into the same confidential category by directly inputting it into text boxes and fields on web pages (like this one). So there might be a string of letters with names, numbers, and information that i'm legally obligated to protect, but if that somehow falls into the category of "browsing history," i could be violating some sort of contract with my employer and/or its clients and business partners

I want to see it go up against hippa

by madmike, Thursday, March 30, 2017, 22:28 (237 days ago) @ Frantoll

- No text -

Yeah, that's a big deal. I wonder how that will work.

by Frantoll, Friday, March 31, 2017, 12:14 (237 days ago) @ madmike

PHI (Personal Health Info) is a big deal, but so is PII (Personally Identifiable Info). I've written courses around how to handle that stuff for people who deal with that every day so they don't end up screwing up and earning massive fines for their companies. And it's hard to create a culture that's sufficiently cautious and paranoid enough to not make mistakes.

But cable providers? They don't know the first thing about HIPAA--and why should they, right? It has nothing to do with their business model. If they start trying to figure out how to untangle customer data and what they can sell, that's a whole new thing that didn't exist before as a business.

And beyond the intentional (and legal) screwing of customers that's going to start happening, there's going to be a bunch of unintentional (and illegal) screwing of customers as they move into this brave new world.

A lot of corporations have policies or procedures that you must VPN into the company's network.

by ÐESYNCEÐ, Monday, April 03, 2017, 10:58 (234 days ago) @ Frantoll

I know of one major health insurance company that has their laptops set up and nothing works till you connect to their VPN and then you can browse the internet, send emails, etc behind their firewall. Disconnect from the VPN and the internet doesnt work at all. Even using a browser from a USB stick doesnt work.

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